Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn and unwashed, with tags, and in its original packaging.  Items that appear worn, have stains, or smell of cigarette smoke, deodorant, pet hairs or odors, etc. will not be accepted. If an item has been worn once, it will not qualify for a return.

To start a return, you can contact us at goodbullsupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. When making a return, please include the original invoice and any notes (written or via email) as to why it is being returned.

You can always contact us for any return question at goodbullsupply@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.  Exact colors of merchandise may vary due to photography lenses, indoor / outdoor lighting, and computer monitor resolutions, and does not qualify as a defect.

Exceptions / non-returnable items
FINAL SALE items and gift cards may not be returned or refunded.  Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Exchanges
Due to our limited quantities and high demand of our products, the fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.